CPD Requirements

24 Jan 2014

1. Who has to do CPD?

Whether you hold a licence as a real estate agent, stock and station agent, strata managing agent, business agent, on-site residential property manager or buyers agent, you must do CPD. Similarly all categories of certificate holders must also do CPD.

2. What if I only work part-time?

If you want to maintain your licence or certificate you still need to do CPD.

3. I hold a current licence but have not been active in the industry for some time. Can I be exempt from CPD until I return to an active role again?

No, if you want to hold your licence, you still need to do CPD. Many aspects of industry operations are changing quickly and CPD is an important way of keeping up-to-date with new work practices, systems, technologies and legal responsibilities, for your benefit and the benefit of consumers.

4. What if I’m retired?

So long as you want to keep your licence, you must do CPD each year.

5. I am a trainer and also hold a real estate licence. Must I do CPD in order to renew my licence?

Yes, you are still required to do CPD.

6. Can I be exempt from CPD for any reason?

Yes, the Director-General’s Guidelines allow exemptions in extenuating circumstances. Each case is assessed on its own merits. The circumstances for granting exemptions are limited and in most cases relate to serious illness or misadventure.

Compliance matters

1. What is the actual date I must have all my CPD completed by?

You must complete all CPD requirements by the renewal date of your licence or certificate.

2. How will Fair Trading know that I have completed my CPD points?

You are required to make a declaration on your licence or certificate of registration renewal about the amount of CPD you have completed. Fair Trading carries out audits to check you have complied with your CPD requirements by the following methods:

  • requesting that you supply your supporting documents, receipts, academic transcripts etc
  • cross-checking this information with training providers.

Audits are conducted on a both a regular and random basis.

3. Will my licence be renewed even if I haven’t earned all my points?

It is a condition of your licence or certificate that you undertake CPD during the term of the licence or certificate of registration. If you do not comply, Fair Trading will refuse to renew your licence or certificate of registration. In certain extenuating circumstances, however, you may be eligible for an exemption. Circumstances are limited and relate to serious illness or misadventure.

4. What action will Fair Trading take against a licence or certificate holder who misrepresents their CPD points on the renewal application?

Fair Trading may cancel a licence or certificate. It is a criminal offence under the Crimes Act 1900 to deliberately make a false or misleading statement on your application for renewal or restoration of your licence or certificate.

Source: NSW Fair Trading

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