If you are unable to resolve a strata dispute through discussion or through the owners corporation, you can apply through the portal for a mediator to help to resolve it.
Fair Trading’s mediation service is free and resolves over 65% of all strata disputes. It is available to anyone who lives in, owns or works in the strata sector or in a community scheme.
This service can assist you with many of the most common strata disputes including:
- keeping pets
- repairs and maintenance to common property
- car parking
- using common property
In the past year, Fair Trading received more than 1,800 applications for strata mediation services. Their experienced mediators are impartial and help parties reach a mutually beneficial agreement by taking part in an informal dispute resolution process.
To lodge an application for strata mediation via their new portal, visit applying for strata mediation.
© State of New South Wales (NSW Fair Trading). For current information go to fairtrading.nsw.gov.au.