Real estate mental health tool kit

Earlier this year, one of EAC’s associates undertook a survey of real estate agents in southern NSW and northern Victoria — groups and independents — to determine how offices support strong mental health.

Unfortunately, unlike other large industries, few real estate agents identified having managers who have ever received any training in workplace mental health, and most managers said they didn’t really know what to do or where to refer an employee they may be concerned about.

Our 2019 Mental Health article series has been an opportunity for the EAC to provide some insight into this area. This month, we bring those articles together, with a range of resources from mental-health support groups to provide you with a Workplace Mental Health Toolkit.

Share it with your team, save it to your favourites and call on it when you need it.

Preventing mental health issues at work

Mental health issues don’t always originate at work, but even so, they can affect your staff and colleagues while they are trying to get their work done. Extra stress and pressure can also exacerbate issues, making it more difficult for a person to cope.

To help minimise unnecessary extra stress and avoid creating circumstances that can contribute to serious issues, like anxiety or depression, it is important you lead from the front, and create policies and processes that help build a positive and healthy workspace.

Making work/life balance or flexibility a priority

A more balanced life can help people feel happier and healthier, but while many organisations promise flexibility, few deliver.

Create a culture of balance:

Eliminating harassment, bullying and discrimination

Workplace harassment or bullying can make people lose confidence, feel insecure and alone, and can lead to or exacerbate mental health issues. This template from the Australian Human Rights Commission provides helpful guidance for creating policies that let staff know bullying will not be tolerated.

Creating a healthy workplace

Physical health and well-being is an important part of supporting strong mental health. The below resources can be used to help you create a healthier workplace with happier employees:

Identifying staff and colleagues who may be struggling (what to look for)

While we may do our best to prevent and help minimise the effects of work on mental health, inevitably, there will be some people who do struggle and who need some extra support.

But how do you know who is just having a bad day and who is going through something bigger? The simple answer is, it doesn’t matter. Regardless of a bad day or more serious issues, reaching out can help a colleague get through a tough time. These resources will help you identify struggling colleagues.

Start by educating yourself and informing others:

Supporting staff or colleagues who may be struggling (what to do)

Now you have a better understanding of what challenges may be facing your team, you can take action:

Supporting recovery at work

Research tells us staying at work or coming back to work can help with recovery, but as a manager or colleague, this can put a lot of pressure on you and you may feel overwhelmed.

These tookits and articles provide robust guidance for helping a colleague recover from a mental health issue at work.

Extra resources

These tool kits may also be helpful in planning your approach to managing mental health at work:

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