Events, Workshops and Training Cancellation Policy

Once registration is completed, paid fees will be refunded as follows:

• If the course, workshop or event is cancelled or postponed a full refund of the course fee will be given.
• If the attendee cancels 7 days or more before the course, workshop or event date a full refund will be given
• If the attendee cancels 6 days or less before the course, workshop or event date no refund will be given. The attendee may transfer to another course, workshop or event date and an administration fee may apply.
• If an attendee does not attend a course, workshop or event they are booked into, and they do not advise EAC in writing beforehand, no refund will apply.

In Office Training

Once a booking has been made and confirmed, paid fees will be refunded as follows:

• If the In Office Training is cancelled or postponed by us, a full refund of any fees will be given.
• If the customer cancels 3 days or more before the In Office Training is scheduled to occur, a refund less any travel and accommodation fees incurred by us will be given.
• If the customer cancels 3 days or less before the In Office Training is scheduled to occur and no fees have been paid by the customer we reserve the right to charge any travel and accommodation fees incurred by us.